Amazing Customer Service!
I contacted Milwaukee Memorials to add some etching to a gravestone already at a cemetery and worked with Kim Dahl. As I live many miles from Wisconsin, this process was handled completely long-distance. Kim is extremely personable, pleasant, and easy to work with. She is also very efficient and I had all the information I needed to get the work going after our initial conversation. She explained about the need to wait on the etching until warmer weather in Wisconsin so it wasn’t until about 2 months later that I received notice that the work had been completed. I contacted Kim, and the next day(!), on her own, she went to the cemetery and took pictures for me so that I could see the final product! Amazing customer service in my opinion!! She definitely goes above and beyond and I would highly recommend Milwaukee Memorials.